Use of Data

GDPR – Privacy Notice

DCS Parts and Services Ltd is an Engineering Consultancy business based in the United Kingdom and was established in 2018. As an organisation, we provide DCS Control Solutions, DCS Maintenance, DCS Technical Consultancy, DCS Training Services and direct DCS new and replacement Parts.

We have been trading as S&J Engineering Ltd for 10 years prior to relaunching as DCS Parts and Services Ltd in 2018​.

Data Protection Officer

Under the regulation, DCS Parts and Services Ltd does not require a Data Protection Officer however, our senior data controller and GDPR practitioner can be contacted on:

​Email: datacontroller@dcsps.co.uk
Tel: +44 (0)1268 573173

Key details are:

​Data collected

The data we will process on your behalf may include:

  • Name
  • Company name
  • Company address
  • Telephone number
  • Email address
  • Usernames and passwords (for Support reasons)
  • Invoice address
  • Account details
  • Direct debit details

Our Legal Basis for Processing your Personal Data:

We will process your data securely under the following legal basis:

We require a name, address, telephone number, email address for secure identification and correspondence during your engagement for our services.

We require your invoice and/or direct debit details in order for us to charge the agreed price for the support and services you receive.

Disclosure:

DCS Parts and Services Ltd will not pass on your data to third parties without first obtaining consent.

Your Rights as a Data Subject:

As a Data Subject, you will have the standard GDPR specified rights for Access, Rectification, to be Forgotten, Restriction of Processing, Portability, Objection, Automated Processing and Judicial Review.​

Complaints:

In the event that you wish to make a complaint about how your personal data is being processed by DCS Parts and Services Ltd (or its third parties), or how your complaint has been handled, in the first instance please contact:

Email: datacontroller@dcsps.co.uk
Tel: +44  (0)1268 573173

Specific Online Privacy Statement

Personal data and how we use your information online:

This privacy notice tells you how we, DCS Parts and Services Ltd, will collect and use your personal data from our secure contact or parts order forms which refers to this policy for consent that you allow us to collect personal data, for example: name, email and contact telephone. Your data will be processed for contact purposes only.

Why does DCS Parts and Services Ltd need to collect and store personal data?

In order for us to provide you any level of service we need to collect personal data for correspondence purposes. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes DCS Parts and Services Ltd would contact you for additional consent, unless you have formerly consented.

​Will DCS Parts and Services Ltd share my personal data with anyone else?

We will not pass on your data to third parties without first obtaining consent.

How will DCS Parts and Services Ltd use the personal data it collects about me?

DCS Parts and Services Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

Can I find out the personal data that DCS Parts and Services Ltd holds about me?

At your request, we can confirm what information we hold about you and how it is processed.